Privacy Policy

Last Updated: 4/26/2024

Your privacy is important to us at Camp and Cabin Supply LLC and its affiliates (collectively “Camp and Cabin Supply,” “we,” “us,” or “our”). We are committed to safeguarding, preserving, and respecting your privacy rights. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and secure the personal information we gather about you through our website, https://campcabinsupply.com/ (the “Site”), our application, when you create an account, when you view or interact with our social media accounts or content affiliated with us, when you interact with us as a customer, or otherwise utilize any of our services (collectively, “Services”). We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy. Please read this Privacy Policy carefully to understand our practices regarding your Personal Information. We encourage you to review the Privacy Policy whenever you access our Services or otherwise interact with us to stay informed about our information practices and the choices available to you. In addition, please review the Terms and Conditions that apply to your use of our Services. By using our Services, you certify you are over the age of 18 and you consent to our Privacy Policy and agree to our Terms and Conditions. If you are not over the age of 18, or do not consent to this Privacy Policy and our practices discussed herein, you must stop using our Services.

Personal Information We Collect

Information You Provide to Us

We collect information you provide directly to us, for example, when you create an account, participate in any interactive features of the Services, fill out a form or survey, leave a product review, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third-party social media sites, request customer support or otherwise communicate with us. The types of Personal Information we may collect include your name, email address, address, phone number, payment information, purchase history, and any other information you choose to provide.

When we say “Personal Information” we mean any information that identifies an individual, including but not limited to, an individual’s name, email address, billing or mailing address, device-specific information, and log information. Any information that does not, on its own, identify an individual person is considered and treated as non-personal information. When non-personal information is combined with other information so that it links or is reasonably linkable to an individual, we treat this information as Personal Information. Camp and Cabin Supply does not sell Personal Information.

Automatically Collected Information

When you access or use our Services or otherwise transact business with us, we automatically collect information about you, including:

  • Usage Information: We collect information about your use of our Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We may collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
  • Information Collected by Cookies and Similar Tracking Technologies: We (and our service providers) use tracking technologies to collect information about you, including cookies and web.
    • Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular and count visits.
    • Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that may be used in our Services or in our emails to help deliver cookies, count visits, serve ads and understand usage and campaign effectiveness.

Information We Collect from Other Sources

We may obtain information from third-party sources and combine that with information we collect through our Services. For example, we may receive information from social networking sites, databases, online marketing firms, and ad targeting firms, including:

  • Personal information about you, including user name and connection list, email address and password, if you access any of our Services using a third-party social networking application or feature, such as Facebook Connect, through which you allow us to collect (or the third party to share) information about you.
  • Personal information about you if other users of a third-party website give us access to their profiles and you are one of their "connections" or information about you is otherwise accessible through your "connections" web page, profile page, or similar page on a social networking or other third-party website or interactive service.
  • Demographic data, such as your age range, gender, and interests.
  • Information about your advertising interaction and viewing data, such as if you click on certain advertisements.
  • References and background checks for job applicants.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases. Please note that if we combine the information we receive from third-party sources with information we collect through our services, we will treat it in accordance with this policy.

How We Use Personal Information

We use the information we collect to provide, maintain, and improve our Services, such as managing user accounts, sending marketing communications, performing analytics, and delivering targeted advertisements. We may also use the information we collect, including your Personal Information, to:

  • Fulfill or meet the reason you provided the information. For example, if you provide your personal information to purchase our products, we will use that information to process your payment and facilitate delivery of the purchased products. We may also save your information for these purposes.
  • Process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • Provide, offer, support, personalize, or develop our website and services.
  • Create, maintain, customize, and secure your account with us.
  • Provide you with support and respond to your inquiries, including to investigate and address your concerns, and monitor and improve our responses.
  • Help maintain the safety, security, and integrity of our website, services, databases and other technology assets.
  • Test, research, analyze, and conduct product development to develop and improve our website, and related services.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
  • Communicate with you about your job application with us and evaluate your potential employment with us.
  • Send promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
  • Facilitate contests, sweepstakes and promotions, process entries and deliver awards.
  • Personalize, measure, and improve our advertising to you.
  • Carry out any other purpose described to you at the time the information was collected.

Who We Share Personal Information With

We only share your Personal Information as described below:

  • We may disclose Personal Information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including, for example, lawful requests by public or government authorities for your Personal Information if requested to meet national security or law enforcement requirements;
  • We may share your Personal Information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or as we reasonably deem necessary to protect the rights, property and safety of Camp and Cabin Supply or our affiliates, which may include sharing information with other companies for purposes of fraud protection or investigating or preventing illegal activities;
  • We share Personal Information with our third-party service providers, and consultants that need access to Personal Information in order to perform certain services on our behalf, such as companies that assist us with web hosting, providing search results and links, payment processing, providing customer service, delivering your orders, handling user reviews, provide us with analytics concerning our Service and marketing and advertising. We may provide them with your Personal Information but only so that they can provide us with their services;
  • We share Personal Information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests;
  • We may share Personal Information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
  • We may disclose your Personal Information to our current and future parents, affiliates, subsidiaries and other companies under common control and ownership; and
  • We share Personal Information with your consent or at your direction.

We may also share aggregated or anonymized information, which cannot reasonably be used to identify you. For example, we may share a hashed version of your email address to facilitate customized ad campaigns on other platforms.

How Long We Store Personal Information

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless longer retention is required by law or for auditing purposes. To determine the appropriate retention period for personal information, we consider applicable laws, legitimate business interests, the volume and nature of the personal information, its purpose, and the potential risk of harm from its unauthorized use or disclosure.

We will delete your personal information when it is no longer necessary for the purpose for which it was collected, or upon your request, subject to exceptions as discussed in this Policy or under applicable law, contract, or regulation.

How We Protect Your Personal Data

The security of your personal information is important to us. We take various reasonable organizational, administrative, and technical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. If required by law to do so, we will notify you and/or the relevant authority in the event of a data breach.

However, we cannot and do not guarantee complete security, as it does not exist on the Internet.

To learn more about cybersecurity best practices, you can visit the U.S. Cybersecurity & Infrastructure Agency at https://www.cisa.gov/audiences/individuals-and-families

Cookies and Tracking Technologies

We may send one or more cookies to your computer or other device.  We may also use other similar technologies such as web beacons or similar tools when you use our Services.  These technologies can collect data regarding your operating system, browser type, device type, screen resolution, IP address, and other technical information, as well as navigation events and session information as you interact with our Services.  This information allows us to understand how you use the Services.

What Are Cookies?

Cookies are small files created by websites, including our Services, that reside on your computer’s hard drive and that store information about your use of a particular website.  When you access our Services, we use cookies and other tracking technologies to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Services according to your individual needs;
  • Contact you to provide you with information or services that you request from us;
  • Advertise new content, events, and services that relate to your interests;
  • Provide you with more personalized content that is most relevant to your interest areas; and
  • Recognize when you return to our Services.

We set some cookies ourselves and others are set by third parties. You can manage your cookies preference as described in the “Managing Your Cookies” section below.

How Long Do Cookies Stay on My Device?

Some cookies operate from the time you visit our Services until the end of that particular browsing session. These cookies, which are called “session cookies,” expire and are automatically deleted when you close your Internet browser.

Some cookies will stay on your device between browsing sessions and will not expire or automatically delete when you close your Internet browser. These cookies are called “persistent cookies” and the length of time they will remain on your device will vary from cookie to cookie. Persistent cookies are used for a number of purposes, such as storing your preferences so that they are available for your next visit and to keep a more accurate account of how often you visit the Services, how your use of the Services may change over time, and the effectiveness of advertising efforts.

Managing Your Cookies

It may be possible to block cookies by changing your Internet browser settings to refuse all or some cookies. If you choose to block all cookies (including essential cookies), you may not be able to access all or parts of the Services.

Your Rights

Under certain privacy laws, some state residents are entitled to various privacy rights. We value our customers' privacy, and it therefore affords these rights to all users regardless of their state of residency. The chart below explains privacy rights available to you, but they are not absolute and certain expectations may apply.

Consumer Right Explanation
Right to Access and Portability You have the right to confirm whether we are processing personal information and to access this personal information. You may obtain personal information you previously provided us in a portable and readily usable format, to the extent technically feasible, up to two times per calendar year.
Right of Correct You have the right to correct inaccuracies in your personal information, taking into account the nature of and purposes for processing the personal information.
Right to Opt Out You have the right to opt out of your personal information being processed for targeted advertising, for the sale of personal information, or for profiling to make decisions that produce legal or similarly significant effects.
Right of Delete You have the right to delete your personal information.


Exercising Your Rights

To exercise any of the following rights listed in the chart above, email us at support@campcabinsupply.com. If necessary, we may request additional information reasonably necessary to authenticate you and your request.

In certain circumstances, you may make a request on behalf of another individual, such as when you are their authorized agent or legal guardian. We may also request additional information to authenticate such requests.

We will respond to these consumer requests, if applicable, within 45 days of receipt of the request and without undue delay. If we need to extend this period, we will notify you of the delay and explain the reasonably necessary justifications for our delay.

We will provide responses to your requests free of charge unless certain exclusions apply, such as if you make more than two requests in a twelve-month period or if the request is manifestly unfounded, excessive, or repetitive in nature.

We will not discriminate against you for exercising any of your consumer rights, including by denying or charging different prices or rates for goods or services and providing a different quality of goods or services.

Appealing a Rights Request Decision

If we deny or fail to take action on your request to exercise your applicable consumer privacy rights, you may appeal our decision. To do this, you may email us at legal@campcabinsupply.com. In the email appeal, please specify the right(s) you requested to exercise and the date you made such a request.

We will inform you in writing within 45 days of any action taken or not taken in response to the appeal. We will also provide a written explanation of the reasons for our decisions regarding your request(s).

Other Important Information

Linked Websites

Our Services may contain links to third-party websites. When we provide links, we do so only as a convenience and we are not responsible for any content of any third-party website or any links contained within. We are not responsible and assume no responsibility for any personal information collected, stored, or used by any third party as a result of you visiting third-party websites. We also advise that you carefully read the privacy notice of any third-party websites you choose to visit.

Children's Privacy

Protecting the privacy of the very young is especially important to us. Our Services are not intended for anyone under 18 years of age, and we do not knowingly collect personal information from anyone under 18. In the event that we learn that we have collected personal information from someone under the age of 18 without verification or parental consent, we will immediately delete that information.

If you believe that we might have any information from or about a child under 18, please contact us at support@campcabinsupply.com.

Contact Us

Please contact us if you have any questions or concerns. Our contact details are as follows: